“You can’t control what’s not measured” is a statement taught by management guru’s for years and alive today. However, the information gained focuses attention on “fixing” before it occurs, anticipating change-not dealing with it.
During the past century, organizations enjoyed markets built and fueled at a pace commiserate with communications. Products developed had life cycles, described in years not seconds, customers accepted built in obsolesce or quality as work in progress, competition was limited to neighbors and lifetime employment was guaranteed. Structuring control through historical measurements and fixing processes for future markets was acceptable. Data was reviewed, solutions researched, decisions made and given to those who “DO” to execute. The process was effective justifying Command and Control Management legacy.
Ah, but as communication breakthroughs occurred, life cycles shortened, customers demanded quality, competition grew from outside the neighborhood and employment no longer was guaranteed, “fixing” must be altered to “anticipating.” Measurements must go beyond control; they must be capable of evaluating speed of communications, life cycle, global competitive intelligence and capturing tacit knowledge prior to its departure. Best Measurements must be constructed for navigational benefits knowing control is exercised when using a guidance system with early warning mechanisms. The data is not to support fail safe but to help out-maneuver the competition and stay on the leading edge of life cycles.
Anticipation Best Measurements are structured by first determining an estimated END walking backwards to the BEGINNING. Knowing where we should be at any given time, structuring interventions to determine if outside circumstances have interfered and being committed to embracing changes that may require revolutionary not evolutionary thinking. This process must occur in real time with disciplined people, who embrace disciplined thought and take disciplined action together
Leadership from all people knowing Best Measurements anticipate the future dictating today’s action Command and Control Management replaced by Futurist Management Influence.
August 2006
Deep Insights
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